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Articles

Friendly Fraud & False Declines: 3 Tips for Retailers

  • Published: 5/3/2018
In an interview at ETA Transact, Keith Briscoe, CMO of Ethoca, provides a three-pronged solution for retailers to tackle so-called "friendly" fraud and false declines. Chargebacks are sure to be a major topic of conversation at the AFP Retail Roundtable, June 21 in Denver.

Negotiation Skills for Treasury and Finance Professionals
On December 6 & 13, learn to negotiate more effectively, following an interest-based negotiation model. Master the three most important phases of any negotiation: exploring the context, expanding the constraints, and dividing the expanded resources appropriately.
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