AFP Conversations Podcast


Erica Dhawan: Fostering Human Engagement in a Digital World

In this episode of AFP Conversations, Jim Kaitz, President and CEO of AFP, is joined by Erica Dhawan, globally recognized leadership expert and AFP FinNext 2021 Virtual Closing Keynote, to preview her keynote: “Leading Digitally: Foster Human Engagement at Work.”

As the founder and CEO of Cotential and co-author of the bestselling book Get Big Things Done: The Power of Connectional Intelligence, Dhawan teaches leaders 21st century collaboration skills and behaviors and is the world’s leading authority on Connectional Intelligence.

While remote collaboration and digital learning can be successful in the COVID-19 era, it can also be challenging to understand tone, body language and other non-verbal cues that provide meaningful context to communication. In this episode, Dhawan deep dives into new rules, tactics and nuances for effective digital body language to create intellectual and emotional connections – no matter the distance.

To learn more about digital body language, check out Dhawan’s best practice toolkit at and get a copy of her book at

Dhawan is the Closing Keynote at the AFP FinNext Virtual 2021, taking place March 23 – 25. Click here to learn more about the event.

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