Education

For a copy of any of the sessions listed please contact Chris Banas, Educational Programs Administrator at 301.961.8816. 

6:00 - 7:00 pm

Keynote: Adapting Payments Practices to Turbulent Economic Times

Field of Study: Social Environment of Business 

A senior payments expert illuminates the dynamic U.S. payments landscape and explains how market forces are changing the economics of the payments industry. Hear the latest market research on payment services that U.S. businesses demand and learn how payments trends and the broader economic environment may affect your company. This session offers insight into opportunities to improve efficiencies during tight economic times and describes what the future holds for corporate treasury departments under each of several future scenarios.

• David Stewart
  Senior Expert, Payments Practice
  McKinsey & Company

8:30 - 9:30 am

Finance as a Leader

Field of Study: Finance 

With the breadth, depth and velocity of global expansion; the increased competition from both historical and new sources; and the continual evolution of the economic landscape, the role of Finance as a leader is more crucial than ever.

Discover how the Finance team at the world's premier jeweler and America's house of design has successfully led the organization as the very realm in which businesses operate has changed dramatically.

• Learn how Finance can play an integral role in leading an organization through challenging economic conditions

  Identify practices your Finance team can utilize to become empowered to develop internal strategic partnerships
   

• Patrick McGuiness
  Senior Vice President, Finance
  Tiffany & Co.

9:45 - 10:45 am

Lecture: The "Ins and Outs" of ACH Rules

Field of Study: Business Law 

Whether your organization has long used ACH payments or you're new to the process, having a better understanding of the rules that govern the ACH network can help minimize risk and improve compliance. In this lecture, you will learn how the NACHA Rules, Regulation E, and Uniform Commercial Code Article 4A regulate the network. You will also learn about the ACH settlement process, different ACH transaction types, their uses, and how to manage transaction reversals and returned items.

• Understand the NACHA rules, Regulation E, and Uniform Commercial Code Article 4A

  Learn the different transaction types, settlement processes and managing transaction reversals and return items for ACH

   
• Howard N. Forman, AAP
  Senior Vice President, Product Solutions
  Wachovia Treasury Services

Roundtables: 

Accounts Receivable Automation Adds Value

Field of Study: Finance 

Does your company have trouble accurately processing customer payments in a timely manner? Are you working in a legacy environment with a lean IT budget? Hear how one global transportation company faced with these challenges used technology to create process flexibility, reduce cost, and clear receivables more quickly and accurately with limited changes to its existing programs. Exchange ideas on how you can streamline processes to deliver bottom line results.

• Explore how to leverage technology to increase efficiency and reduce costs

  Discuss how to streamline processes to improve the bottom line

   

• Kelly G. Kendall
  Senior Director, Revenue Management
  YRC North American Transportation
• Michael Starble
  Chief Operating Officer
  Open Scan Technologies, Inc.

Getting the Most Out of Your Purchasing Card Program

Field of Study: Management Advisory Services 

Learn the key steps you can take to improve your purchasing card program. Hear how one company optimized working capital through payment terms and rebates. Exchange ideas on how to recognize areas within your organization that can benefit from a purchasing card program and how to incorporate p-cards into your company's financial supply chain.

• Examine ways to apply purchasing cards beyond procurement

  Explore ways to improve working capital and realize efficiencies the company's financial supply chain

  
   
• Angelyn I. Pennington, CTP
  Treasurer
  Guggenheim Partners, LLC

Selling Customers on Recurring Direct Debits

Field of Study: Management Advisory Services 

Direct debits are the payment method that many organizations prefer because of their low cost and processing efficiency. But how can you convince consumer and corporate customers to let billers debit their accounts? What creative ways can be used to incent customers to participate? Contests, drawings, charity donations? Share ideas on how customers and billers can be winners with direct debit.

• Realize the benefits for customers and billers when shifting to direct debits

  Explore strategies to incent customers to use direct debits

  
   
• Carole M. Hunt, CTP
  Assistant Treasurer and Manager of Business Service Operations
  Ameren Corporation

RDC: An Engine for Accelerating Cash Flow and Accounts Receivable Efficiency

Field of Study: Management Advisory Services 

Learn how a company that supports a legendary global brand, BMW, has successfully utilized remote deposit capture to accelerate cash flow, improve efficiencies and reduce expenses. Discover how to manage risks with appropriate controls and comply with internal and industry guidelines - including FFIEC guidance. Participate in an interactive discussion and discover what to expect in the RDC implementation process, the pitfalls to avoid, and the lessons learned in undertaking an RDC initiative.

•  Learn to use remote deposit to accelerate cash flow, improve efficiencies and reduce expenses

  Discover how to manage risks and implement appropriate controls

   
• David E. Osborne, CTP
  Treasury Operations Manager
  BMW US Capital, LLC.
• Thomas Kettell
  Strategic Business Manager, Emerging Markets
  Epson America, Inc.

11:00 - 12:00 pm

Lecture: International Payments 101

Field of Study: Management Advisory Services 

Global expansion requires treasury to respond efficiently to the challenges of international payments and receipts. What payment methods should be used (wires, ACH, checks)? Are there regional solutions or local ones? Do I need a global bank? This introductory session will help you chart your path through the global payments landscape by identifying the key factors in making cross-border payments.

• Understand available payment methods for each region or country and evaluate the optimal payment instruments to use for international transactions

  Identify key factors in making cross-border payments

   
• Jane Hennessy
  Executive Vice President and Manager, Strategy & Marketing
  Wells Fargo Bank

B2B vs. C2B: Demystifying the Differences in the ACH Rules

Field of Study: Business Law 

Whether you receive ACH transactions or originate them, you should understand the similarities and differences between the ACH rules for B2B and C2B payments. Compare the different authorization requirements, return time frames, check conversion options and contract considerations. Learn about the use of debit blocks and filters and what to do if someone violates the rules. Come prepared to discuss issues you've encountered at your own company.

• Analyze the differences and similarities between ACH rules for B2B and C2B payments: compare the different authorization requirements, return time frames, check conversion options and contract conditions

  Learn about the use of debit blocks and filters

   
• Anita S. Patterson, CTP
  Director of Treasury Operations and Patriot Act Compliance Officer
  Manheim, a subsidiary of Cox Enterprises, Inc.
• Howard N. Forman, AAP
  Senior Vice President, Product Solutions
  Wachovia Treasury Services

Mission Possible - Successful Outsourcing of the Payables Process

Field of Study: Management Advisory Services 

Regardless of your company's size or industry, seamless accounts payable processing can add to the bottom line. Hear how one company transformed a costly, error-prone A/P process into a streamlined, straight-through system by a phased approach to outsourcing-first payables, then vendor enrollment, and now invoice imaging.

• Discover how outsourcing the A/P process can reduce costs and increase efficiency

  Evaluate a company's phased approach to outsourcing it's A/P process

   
• Christy Reese Wright, CTP
  Director of Treasury
  Southwire Company

Protecting Customer Account Data from Fraud

Field of Study: Management Advisory Services 

Whether caused by a stolen laptop, a hacked system, or exposure from a third party, data breaches are a real and growing threat for companies leading to costly consequences. Hear one company discuss the measures it has taken to safeguard customer and employee data and the tools it is using for detecting and preventing fraud. Exchange ideas on ways to implement a comprehensive risk management program that will work for your company.

• Explore for the tools for detection and prevention of fraud related to customer and employee data

  Develop a comprehensive risk management program

   
• Laurie Scofield, CPA
  Managing Director, Risk Management Services
  RSM McGladrey Inc.
• Corey Musselman, CISSP
  Director of IT
  Trion Group
• Sudhir Kondisetty, CISSP, CISA, CGEIT, CCSA, MCSE
  Director of Technology, Risk Management Services
  RSM McGladrey, Inc.

Corporate Cards for Every Occasion

Field of Study: Management Advisory Services 

This session will examine the different types of cards available to companies (purchasing, ghost, T&E, payroll, employee benefits, gift, emergency), their uses, the benefits and risks of each, and how they can fit into a company's overall payments process. Learn about reporting capabilities, audit and control features and financial incentives. Hear from a Fortune 100 company that has achieved the benefits of card payments.

• Evaluate the uses, benefits and risks of different types of cards available to companies

  Achieve reporting capabilities, audit and control features and financial incentives with card programs

  
   
• Jim T. Rizol, CTP(CD), CPA
  Assistant Treasurer
  AmerisourceBergen Corporation
• Dennis P. Weising
  Senior Vice President
  PNC Financial Services Company

12:00 - 1:00 pm

Luncheon Address: The Future of Payments and the Driving Forces of Change

Field of Study: Management Advisory Services 

From cell phone payments to online wallets, contactless cards and alternative systems, consumer adoption is leading the way on payments innovations. Are advances for business far behind? How will new technologies and global initiatives impact the way your business sends and receives payments? Join us for an exciting look at future payments trends and the forces shaping the payments environment.

• Learn about payments innovations that could transform the way businesses send and receive payments

  Explore future payments trends and their potential impact on companies' payment processes

  
   
• Daniel A. Littman
  Senior Payments Research Consultant
  Federal Reserve Bank of Cleveland

2:00 - 3:00 pm

Lecture: Accepting Card Payments: Understanding the Process, Managing the Costs

Field of Study: Finance 

With cards increasingly used by businesses and consumers to make and receive payments, it is important that companies understand how card payments are processed and the tools that can help manage costs. This lecture will describe the processing and economics of card transactions and explain how organizations can reduce expenses, control fraud and leverage technology in the process.

• Understand how card payments are processed and the economics of card transactions

  Learn how to reduce cost, mitigate fraud and leverage technology with card transactions

  
   
• Lawrence R. Andress, Jr., CTP
  Senior Vice President
  Bank of America

Roundtables: 

Accounts Payable Consolidation: A Migration Success Story

Field of Study: Business Management and Organization 

Would you like to automate your company's payments process? A company that used varying systems for daily A/P processing faced the challenge of consolidating A/P processing of its 14 regional offices and managing over 7,000 entries per month. Hear how the company migrated to an automated payment system, coordinated with internal departments and external customers and reduced the number of employees needed for A/P processing. Ask questions on how you can streamline processes and reduce costs at your company.

• Understand the challenges of automating A/P processing, and managing internal departments and external customers

  Learn how consolidation can streamline processes and reduce costs

  
   
• Linda Rushak
  Director, Property Accounting
  GVA Advantis
• Michelle E. Ziolkowski
  Vice President, Treasury Services Payables Product Manager
  Wachovia Bank

"Know Your Customer" Isn't Just for Banks

Field of Study: Business Law 

To comply with security policies, banks ask companies for corporate and personal identification when opening accounts. Companies have concerns about the data they must provide, but they have "know your customer" duties too. They must screen their trading partners to comply with OFAC anti-terrorist sanctions and implement identity theft "red flags" policies if they lend to consumers or allow them to defer payment. Come prepared with questions on how federal requirements might affect your organization.

• Comply with federal requirements

  Understand how KYC, identity theft "red flags", and OFAC requirements affect your organization

  
   
• Karen Nash-Goetz, Esq.
  Vice President and Associate Legal Counsel
  T. Rowe Price Associates, Inc.

IAT, IBAN, BIC, FX and Other Challenges to Making Cross-Border Payments

Field of Study: Management Advisory Services 

Confusing international acronyms often identify rules and standards that facilitate straight-through processing of cross-border payments. This session explains some key requirements, their uses and benefits and how you can comply. Learn how to overcome foreign currency challenges and exchange solutions with your peers.

• Understand the rules and standards to facilitate straight-though processing of cross-border payments

  Devise solutions for overcoming foreign exchange challenges

   
• Dena Devaney, CTP
  Business Leader, Treasury
  MasterCard Worldwide
• Shilpa Gupta
  Vice President
  Citi

Fighting Payments Fraud: How Resourceful Corporates Can Outsmart Clever Criminals

Field of Study: Management Advisory Services 

Learn about the latest and most brazen fraudster tricks and discuss how to protect yourself and your company against them.  Share your check and ACH fraud stories with colleagues and exchange some great defensive ideas for guarding your company against financial loss from fraud attempts. Hear the results of the newly released 2009 AFP Payments Fraud and Control Survey.

• Learn the latest fraud tricks and traps

  Examine the tools to defend against payments fraud threats

   
• Donald L. Hollingsworth, CTP
  Assistant Treasurer
  Ameren Corporation

3:15 - 4:15 pm

Maintaining Liquidity in the Current Credit Environment

Field of Study: Management Advisory Services 

Liquidity risk management is a top priority for treasury professionals due to tightness in credit markets. In this session, retailers will learn how to devise strategies to maintain access to credit in tough market conditions. A senior credit officer of a major financial institution with experience in creating policies will reveal what is currently driving availability of credit within the retail industry.

• Uncover what is driving the current availability of credit

  Examine new approaches to gaining and maintaining access to credit in the current economic environment

   
• Richard L. DeVore
  Executive Vice President
  Chief Credit Officer
  The PNC Financial Services Group, LLC

4:30 - 5:30 pm

Lecture:Using Forensic Data to Uncover Payments Fraud

Field of Study: Management Advisory Services 

With the mounting threat of payments fraud, hear one expert discuss leading edge analytic and investigative techniques that have proven effective in protecting businesses. Learn how to identify the "who", "what" and "when" of key communications surrounding high risk transactions gleaned from sensitive financial data and regular e-mail and MS Office documents. The lecture will present scoring methodology for assessing high-risk transactions and strategies for developing work flows to investigate leads.

• Discover pioneering techniques for identifying risks and protecting businesses from payments fraud

  Use scoring methodology to assess high-risk transactions and investigate leads

  
   

• Vincent Walden
  Senior Manager, Fraud Investigation & Dispute Services
  Ernst & Young LLP

• Edward Glynn
  Senior Manager, Fraud Investigation & Dispute Services
  Ernst & Young LLP

Roundtables: 

Migrating High-Cost Consumer Payments to Lower Cost Alternatives

Field of Study: Management Advisory Services 

With seemingly endless combinations of consumer payment channels and methods, what can a biller do to migrate its customers to lower cost options? Learn how home banking and changes in billers' approaches are spurring consumer adoption of electronic payments and how you can change consumer payment habits by offering electronic billing and payment, whether on your company's or a third-party's Website.

• Determine drivers of consumer adoption of electronic payments

  Discuss options companies can offer to change consumer payments habits

  
   
• Mark Breyer
  Manager, Remittance Processing and Recovery
  American Family Insurance Group
• Edward L. Bachelder
  Director of Research
  BlueFlame Consulting
   

Realizing Efficiencies in the Purchase-to-Pay Cycle

Field of Study: Management Advisory Services 

In today's environment where liquidity is paramount, electronifying the entire purchase-to-pay cycle can yield significant benefits: streamlined processes, reduced costs and increased transparency. Two companies share their experiences and outcomes and answer your "how-to" questions-one company that uses an invoice and settlement network will describe what worked and what didn't; the other just starting the process will discuss the challenges it is facing.

• Learn best practices for electronifying the procure-to-pay cycle

  Discuss the challenges and successes experienced in different phases of the electronification process

  
   
• Samuel L. Walters, II, CTP
  Vice President and Assistant Treasurer
  Choice Hotels International
• June Gregg, APM
  Director of Account Payable
  The ServiceMaster Company

Using the Carrot...Not the Stick: Expanding the Outreach of Your E-Payables Program

Field of Study: Management Advisory Services 

Learn how to negotiate electronic payment terms with your vendors,
even if you are not a customer with a lot of clout. How do you educate
your suppliers on the benefits of receiving electronic payments? Learn
how to respond to supplier road blocks. Exchange ideas about new,
cost-effective solutions for sending electronic payments and information
to vendors and how to overcome obstacles when banks can't
help.

•  Develop strategies to negotiate payment terms with vendors

  Exchange ideas on creative ways to convince suppliers to use electronic payments

   
• Dale Hosack
  Chief Financial Officer
  Western Container

How Many Cards in Your Corporate Wallet?

Field of Study: Management Advisory Services 

A "One Card" combines the capabilities of a purchasing card and a T&E card.  Minnesota State Colleges and Universities evaluated their travel and purchasing needs and implemented a One Card program across many campuses.  Follow their road map to success in choosing functionality, controlling accounts and communicating with cardholders.  Examine pathways to overcoming challenges and streamlining processing efficiencies.

• Analyze the "One Card", which combines the capabilities of a P-card and a T&E card

  Evaluate the benefits and challenges of broad implementation

   
• Wayne Wolden
  Business Manager
  Minnesota State Community and Technical College-Wadena
• Carol Batzli Barkley
  Senior Vice President
  U.S. Bank Corporate Payment Systems

8:30 - 9:30 am

Lecture: What's New in the Check World?

Field of Study: Social Environment of Business 

Checks still account for over 70 percent of payments by U.S. businesses. But dynamic change is occurring in the check world as the transition from paper checks to electronic images of checks picks up speed. Hear how check imaging is changing traditional services like lockbox and controlled disbursement. Learn about the impact of remote deposit and other new services on fraud, availability, least-cost routing and other payment processes and how they might benefit your organization.

• Explore check imaging's impact on traditional services like lockbox and controlled disbursements

  Learn how remote deposit and other new services have influenced various payment processes

  
   
• Claudia S. Swendseid
  Senior Vice President
  Federal Reserve Bank of Minneapolis
• Ann C. Smith
  Senior Vice President
  U.S. Bank

Roundtables: 

Managing the Costs of Accepting Card Payments

Field of Study: Finance 

What can you do to ensure that your company is processing card transactions as efficiently as possible? Exchange ideas on how new technologies and processing improvements translate to lower interchange fees and an overall reduction in card payment expenses. Discuss questions you should ask your processor and take home the tools you need to maximize savings.

• Analyze how to lower interchange fees and overall reduction in card payment expenses

  Explore ways to work with payments processors and develop tools to maximize savings

  
   
• Daniel Ellecamp, CTP
  Senior Financial Analyst
  California State Automobile Association
• Robert T. McAlear
  Vice President, Strategic Business Development
  Chase Paymentech Solutions

The Corporate Role in Preparing for Wire Transfers with Remittance Data

Field of Study: Business Management and Organization 

Fedwire and CHIPS are expanding their wire transfer formats to include remittance information with business payments so that companies can apply wires to the correct accounts without manual research. Learn about the information you will be able to send and receive and exchange ideas with the operators of Fedwire and CHIPS about what your company should do to prepare.

• Learn about  the expanding wire transfer formats which will include remittance information with business payments

  Find out how a company can prepare for these changes

  
   
• Kenneth Isaacson
  Vice President, Wholesale Product Office
  Federal Reserve Bank of New York
• Hank C. Farrar
  Senior Vice President, CHIPS
  The Clearing House Payments Company

9:45 - 10:45 am

Lecture: Payments Fraud: Understanding the Law to Help Shield Against Liability

Field of Study: Business Law 

Checks are the favorite target of thieves. ACH debit fraud claims victims, too. And what would happen if services like remote deposit of check images and back office conversion are hit by fraud? Learn how check law and NACHA rules apportion liability for check and ACH fraud so that you can more effectively evaluate and mitigate the potential risks for your business.

• Analyze check law and NACHA rules and understand a company's responsibilities

  Learn to evaluate and mitigate risks to minimize liability if affected by fraud

  
   
• Karen Nash-Goetz, Esq.
  Vice President and Associate Legal Counsel
  T. Rowe Price Associates, Inc.

Realizing the Real-World Benefits of Ghost Cards

Field of Study: Management Advisory Services 

Implementing a ghost card program may not be as scary as you think. This session will step you through the planning and implementation of a successful ghost card program and help you overcome the internal objections and pitfalls.

• Develop a step-by-step plan to implement a ghost card program

  Evaluate different approaches to overcome internal objections and potential pitfalls

  
   
• Kathleen A. Clune
  Assistant Vice President and Assistant Treasurer
  Pacific Life Insurance Company
• Cheryl A. Lataille
  Accounts Payable Manager
  AAA National
• Louise S. Perchinsky
  Vice President, Card Services, Account Development
  PNC Bank

Disaster Recovery "Do's and Don'ts"

Field of Study: Business Management and Organization 

What happens when you arrive at work and the power is out? Or when weather delays keep you from even getting to the office? Find out how financial professionals are building best payments practices in disaster recovery. Hear how to document and test a disaster recovery plan - and understand the process from the basics to the most complex.

• Explore best payments practices for disaster recovery

  Learn how to effectively develop, test, and execute a disaster recovery plan

  
   
• Julie A. Mingus
  Corporate Treasury Manager
  Dean Foods Company

Cross-Border Considerations: Making Payments to Asia

Field of Study: Management Advisory Services 

Despite attempts to bring standardization to international banking, there are still important differences in the way payments systems operate outside of the U.S. This session will explore some of the unique characteristics of Asian payment systems to help you navigate the waters as you operate in these markets.

• Identify how Asian payment systems differ from those of other countries

  Learn how to operate in the Asian market

   
• William D. Lowe
  Senior Vice President, Treasurer
  Live Nation, Inc.
• Amy S. Beninato
  Vice President, Senior Sales Officer, Global Payments and Cash Management
  HSBC Bank USA, N.A.

11:00 - 12:00 pm

Closing General Session: Ninety Days in Office - The Impact on Economic Policy and Prospects for the U.S. and Global Economies

Field of Study: Economics 

In 2008, policy makers grappled with the turmoil in the global financial markets, which has seen a virtual lockdown in credit markets and an accelerated, worldwide economic slowdown.  This session reviews the impact of the new administration's first ninety days on economic policy and considers the prospects for the U.S. and global economies for the remainder of 2009 and into 2010. 

• Understand the impact of the new administration's first ninety days in office on U.S. and global economic policies

  Discover the prospects for the U.S. and global economies for the remainder of 2009 and into 2010 given the current state of geopolitical and global economic conditions

   
• Geoffrey Bell
  President, Geoffrey Bell & Company
  & Executive Secretary, Group of Thirty