Payment Systems

For a copy of any of the sessions listed please contact Chris Banas, Educational Programs Administrator at 301.961.8816. 

8:30 a.m. - 9:30 a.m.

4: Lessons from the Front: Payments in the Credit Crossfire

• Hear a panel of corporate practitioners from the AFP Payments Advisory Group discuss the effects of the credit crisis on payments and working capital. What should you do to protect your payments processes and how does your access to credit affect you, your clients', and your vendors' payment strategies?
• Deborah F. McSheffrey, CTP, Senior Treasury Professional,
• Sharon R. Petrey, CTP, CPA, Corporate Director, Treasury, Coca-Cola Enterprises, Inc. 
• William D. Lundeen, CMA, Group Manager, Global Banking, Procter & Gamble 
• Nicholas F. Alex, CTP, Senior Vice President, Treasury and Payment Solutions, SunTrust  

7: Implementing Convenience and Service Fees into Your Collections Strategy

• Convenience fees have become a popular option, enabling many organizations to expand their payment acceptance channels while minimizing or eliminating additional costs associated with payment processing.  Review applications of convenience fees and learn best practices for regulatory rule compliance, payment flow processing, managing risk, ROI, marketing and support & maintenance.
• John L. Fugatt, Manager, Student Account Services &  Cashiering, California State University, Long Beach 
• Kristine R. Oberg, CTP, AAP, Vice President - Product Strategy, Elavon 
• Michael  Volk, CTP, Senior Treasury Management Product Manager, U.S. Bank  

10:30 a.m. - 12:00 p.m.

13: Improving Business Results - AP Process Automation: Why You Need It and How to Make It Happen

• Thomson Reuters transformed its end-to-end AP process using technologies for scanning, electronic workflow, payment processing and analytics. Learn to build a business case; integrate and leverage existing technologies; avoid pitfalls; and identify key success metrics in order to lower your costs, improve cycle times, strengthen controls, maximize cash and improve visibility into liabilities.
• John E. Kelso, CPA, Vice President of Global Process, Thomson Reuters  

17: Examining Consumer Choice Trends in Bill Payment

• This panel will discuss consumer bill payment trends.  The dialogue will also address the direct and indirect effects that payment methods including credit and debit cards, stored value cards, and electronic checks have on payment processing, regulatory requirements and fraud prevention. Corporate practitioners will relay their experiences on how emerging payment methods, consumer adoption, and paper suppression have impacted their businesses.
• Robert E. Wilson, CTP, Chief Revenue Officer, Biller Solutions Division - Fiserv 
• Angeline  DePauw, Director, Electronic Remittance, Verizon 
• Jill  Bohlken, Vice President, Cash Operations, GMAC ResCap  

18: Standardizing Bank Communications with SWIFT SCORE and ISO 20022

• Standardizing corporate to bank communications offers value to both companies and financial institutions, but each situation offers unique challenges. This session will provide practical insights into the planning and execution of recent projects to automate communications between corporations and their bankers. Panelists will discuss their experiences formulating a communications strategy, selecting, implementing and making a business case for SWIFT SCORE and ISO 20022.
• Robert J. Blair, CCM, Executive Director, J.P. Morgan 
• Donald E. Davis, Treasury Project Manager, Intel Corporation  

20: Remittance Data for Wires: What Corporates Need to Do to Prepare

• At long last, U.S. wire transfer message formats will be expanded to include structured and standardized business remittance information in 2010. Hear how the changes will achieve greater straight-through processing and bridge gaps between domestic and international standards. Learn about what you need to do to work with your banks and payments providers to prepare for the coming change.
• Anita S. Patterson, CTP, Director of Treasury Operations and Patriot Act Compliance Officer, Manheim, a subsidiary of Cox Enterprises, Inc. 
• Ken  Isaacson, Vice President, Federal Reserve Bank of New York, Wholesale Product Office 
• Hank C. Farrar, Senior Vice President, The Clearing House 
• Susan  Boeri, Manager, Treasury Services, GE  

1:30 p.m. - 3:00 p.m.

31: Mobile Payments: The Current Value Proposition

• The world of electronic payments continues to gain momentum in the arena of mobile payments. Are there meaningful benefits to be realized in increasing effectiveness of customer marketing, reducing payment transaction fee costs, and increasing the distribution/usage of branded closed loop cards? Hear from all parties involved in a successful trial of near field communications mobile payments.
• Mohammad A. Khan, President and Founder, ViVOtech, Inc. 
• James  Fang, President, Asia Week, Vice President, BART Board of Directors 
• Barry C. McCarthy, General Manager, First Data Mobile Solutions  

32: Check to Checkmate - Strategies for Your Best Electronic Payment Moves

• If convincing vendors to shift from checks to electronic payments isn't challenging enough, the migration is compounded by the number of B2B payment options from which to choose. In this session, a financial services expert will offer benefits and challenges of ACH, card payments and check images. Hear how some corporates decided on their B2B payments solution; learn how they steered the transition; and determine what will work for you.
• Claudia S. Swendseid, Senior Vice President, Federal Reserve Bank of Minneapolis 
• Bradley D. Larson, CTP, Vice President, Global Treasurer, Claire's Stores, Inc. 
• Daniel  Ellecamp, CTP, Senior Financial Analyst, AAA NCNU (Northern California, Nevada, Utah) 
• Carole M. Hunt, CTP, Assistant Treasurer, Manager, Ameren Corporation  

40: Big R, Little I: How An Analytical Review of Card Payments Can Create Big ROI Returns with Little Investment

• Panelists will review a case study of a company that achieved total cost reductions in its payment/collections system by applying Six-Sigma process improvement methodology.   U.S. Plastics and Thermo Fisher Scientific panelists will compare and contrast the company's experience to their own B2B operations.  Issues include cutting payment acceptance costs; reducing corporate risk; interchange management; improved data security; and enhanced reconciliation/reporting.
• Aaron L. Bills, Chief Operating Officer and Co-Founder, 3Delta Systems, Inc. 
• Denis L. McNary, Vice President of Information Technology, US Plastics Corporation 
• Edward  Henry, Director, Finance Operations, Thermo Fisher Scientific  

4:00 p.m. - 5:00 p.m.

49: ACH Network Update: Opportunities for Corporate Users

• The world of electronic payments is constantly evolving. The focus on cost savings, driven by the current financial crisis, has fueled the adoption of ACH Payments as an alternative to checks. Learn about new initiatives and ACH Network applications related to corporate electronic payments, green payments, international payments, and strategies to enable efficient B2B payments.
• Janet O. Estep, President and Chief Executive Officer, NACHA, the Electronic Payments Association 
• Marcie J. Haitema, Executive Vice President, Correspondent Services, U.S. Central  

50: Creating Efficiencies through Outsourcing the Payables Function

• In today's ever-changing business environment creating efficiencies is crucial. One way to create efficiencies in treasury processes is through the outsourcing of payments. Learn how HealthTrans, automated and outsourced its payments function. This shift reduced costs, improved productivity and gained access to additional expertise.  Hear about HealthTrans' assessment of this measure and the challenges and pitfalls it faced and how it worked with its bank to implement payment outsourcing.
• Christopher B. Hanks, Chief Operating Officer and Chief Financial Officer, Healthtrans 
• Matthew H. Cammer, CTP, Senior Vice President, National Sales Manager, Global Treasury Management, KeyBank  

10:30 a.m. - 12:00 p.m.

63: De-bugging Electronic Payments

• Using ACH in lieu of paper payments has many advantages, but no one talks about the exceptions, notifications of change (NOCs), data adaptations, NACHA-levied fines, or the complexity of signing on and setting up vendors for electronic payments.  Hear this corporate practitioner panel share their migration challenges.  Learn best practices techniques to "de-bug" your electronic payments and processes.
• Keith K. Theisen, Executive Vice President, Treasury Management, Wells Fargo 
• Douglas S. Spickler, CTP, Treasury Manager, United Parcel Service 
• Rue A. Jenkins, Assistant Treasurer, Costco Wholesale Corporation  

69: Same-Day ACH: Potential Opportunities and Limitations

• The Federal Reserve recently announced a same-day ACH service for select NACHA debit transactions, available in early 2010. But some financial institutions have launched independent direct send services with willing partners. This panel will discuss the opportunities and limitations of same-day ACH services, how they might affect corporates, and how such services may or may not fit into the longer term vision of a more efficient U.S. retail payments system.
• Richard R. Oliver, Executive Vice President and Retail Payments Product Manager, Federal Reserve System 
• Stephen  Ledford, Senior Expert, McKinsey & Company 
• Peter A. Davey, AAP, Senior Manager, Enterprise Payment Strategy, Capital One  

2:00 p.m. - 3:00 p.m.

82: Expand Your Commerce Efficiency - Go Global ACH

• Most organizations don't exclusively deal in domestic payments anymore, especially with increased migration and globalization.  To compete effectively, explore enhancements in global treasury operational structures with the new international ACH (IAT) format, just available in September 2009.  The expanded IAT format can open access to global markets and accommodate OFAC-required information for compliance.
• Steven A. Gangloff, CTP, Associate Director, Cash Management, University of Illinois 
• Anthony G. Urban, Vice President, Shared Services, Cass Information Systems 
• Elena  Whisler, AAP, Project Manager, Federal Reserve Bank of Atlanta  

83: Strategies to Achieve a 100% Paperless Payroll - A Kohl's Case Study

• Are you looking to easily cut costs in 2010? Do you want a simple solution for payday headaches? Learn how Kohl's Department Stores achieved a nearly 100% paperless payroll in only one year with tremendous cost savings and increased efficiency. With a case study concerning Kohl's paycard program, find out how a corporation and an industry-leading paycard company successfully selected and implemented a comprehensive paperless solution that includes both paycards and electronic wage statements.
• Corene C.K.  Prah, CPA, Director, Finance, Kohl's Department Stores, Inc. 
• Traci D. Jacobs, Senior Vice President, Strategic Alliances, Skylight Financial  

84: A Novel Use of Prepaid Cards: Research Study Payments at UPMC/ University of Pittsburgh

• Prepaid cards are widely used in the retail market, but not yet so frequently in the healthcare industry.  Discover how UPMC and the University of Pittsburgh jointly developed an innovative program to pay consumers participating in research studies using prepaid cards. Find out how this endeavor paved the way for more widespread use of prepaid card solutions in the healthcare industry.
• Linda  Zang, CCM, Assistant Treasurer, University of Pittsburgh Medical Center  

86: High Alert: Payment Industry Fraud and How to Combat It

• Recent economic conditions have inspired more widespread  instances and innovative methods of payments fraud. Consequently, fraud prevention has become an even greater concern for companies worldwide. In this session, learn how two companies and one financial institution are identifying and protecting themselves from check, ACH, wire and card fraud.  Find out which techniques and procedures can be adopted to defend your organization from fraudsters, particularly in today's ever-changing economic climate.
• Donald L. Hollingsworth, CTP, Assistant Treasurer, Ameren Corporation 
• Steven E. Bernstein, Executive Director, J.P. Morgan Chase 
• William J. Demarest, AAP, Senior Product Manager, Charles Schwab & Co., Inc.  

3:15 p.m. - 4:15 p.m.

98: Case Study: Achieving a Bank Independent Payment Platform Using ISO 20022

• The University of California re-engineered their payment processes from using multiple bank proprietary payment systems for one-off foreign and domestic wires, ACHs and drafts to an enterprise payment solution that automates the forecasting and reconciliation of payments, enforces controls and enables straight-through processing.  Learn how they moved to a bank independent platform with expanded payments information using the ISO 20022 standard.
• Richard W. Powell, Senior Banking Manager, University Of California 
• Sujith  Nair, Vice President, Product Development, Treasury Sciences  

100: Key Trends in Optimizing Working Capital and Automating the Order-to-Pay Process:  Tools to Help Weather the Financial Storm

• With the global economic downturn and tightened credit markets, it is increasingly critical to take a strategic view of your firm's working capital management. This session by the AFP's Payments Advisory Group will focus on optimizing the financial supply chain cycle through order-to-pay - including conversion from a paper-based environment to an electronic procurement and payment process.
• Gary P. Kawka, CTP, Assistant Treasurer, Cytec Industries Inc. 
• Jerl L. Rossi, CTP, Corporate Director, Cash Management, Northrop Grumman Corporation  

107: The Role of SWIFT and Dynamic Economics of SWIFT Access

• This session will discuss the purpose and critical role that SWIFT plays in the arenas of domestic and international communication amongst  financial partners.  Learn best practices associated with international funds movements. Discover the potential benefits of SWIFT access along with the changing economics surrounding the business case for SWIFT access for businesses.
• Stephen  Wojciechowicz, CTP, AAP, Commercial Manager, SWIFT 
• Shin-Young  Park,  CTP, Manager of Treasury Operations, Henry Schein 
• Linda J. Haddad, Senior Vice President, Product Manager, Bank of America  

8:00 a.m. - 9:00 a.m.

115: Implement an All-Inclusive Commercial Card Program

• Discussion will focus on the implementation and growth of a commercial card program for Holt of California, which identified T&E expense management needs for its approximately 200 cardholders. Initial success led to streamlining vendor payments, increasing float and maximizing company revenue. This session will address best practices in policies, procedures, training and technical interface. Implementation and how learning to grow your bottom line through a Commercial Card solution will be highlighted.
• Kevin L. Co, Accounting Manager, Holt of California 
• Jeff  Barwick, Vice President, Commercial Card, Bank of the West  

116: Fraud Control: It IS Brain Surgery!

• Today's technology has expanded the payments systems well past cash and check. These advancements coupled with the multitude of payment systems available raise more risks. This session will discuss the segmentation of payments and how to apply modeling to develop an analytic framework for mitigating fraud across check, ACH, credit and debit networks. Explore an economic model to help evaluate which fraud monitoring techniques are really cost effective.
• Gail S. Ball, CTP, AAP, Senior Vice President, Treasury, NCO Financial Systems, Inc. 
• Beth A. Dubyak, CTP, President, Cascade Treasury Services, Inc.  

119: Payments - Are They Ready for the Cloud?

• Cloud Computing is one of the hottest trends in technology.  Learn how cloud technology has already begun to influence billing and payment origination and discuss the business potential of future advancements in billing, payments, and cloud technology.
• Gary  Hagmueller, Chief Financial Officer, Zuora, Inc. 
• Bart A. Cant, CTP, Payments Practice Leader, Capgemini Financial Services USA  

121: SEPA - How US Corporates Can Leverage the Single Euro Payments Area

• Discover how financial professionals should prepare for SEPA to maximize the benefits to their organizations. The impending launch of the SEPA direct debit and the dynamic legal framework are key considerations for companies making payments in Europe. Hear Goodyear discuss some improvements being made to its European treasury processes to take advantage of the evolving payments environment in Europe.
• Christopher K. Collins, Assistant Treasurer, Operations, Goodyear Tire & Rubber Company 
• Karoline  von Richthofen, Global Head of Corporate Payments, Global Transaction Banking, Deutsche Bank  

125: Letters of Credit & Trade Finance for Treasury Managers - What, How & WHY

• Letters of Credit have long been a cornerstone of international trade, but are even more important now to any importing or exporting company in these changing times. Often the Treasury Manager may not be heavily involved - learn what they are, how your company can strategically benefit and why you should know about this important trade finance option.
• Debbie A. Champion, Manager, Treasury Operations, Canadian Tire Corp. 
• Anne Marie  Gill, Treasury Manger, Jacques Whitford 
• Ray  Kohler, Senior Relationship Manager, U.S. Markets Treasury Management and Trade Finance, RBC Royal Bank  

9:15 a.m. - 10:15 a.m.

126: Implementing an International MultiCurrency Purchasing Card Program

• With affiliates located worldwide, The Stanley Works faced the problems inherent in administering and controlling the risk of its decentralized T&E card applications such as cardholder setup and authorization approvals.  Working with its financial services provider, the company set out to tackle the problem aiming to centralize and standardize the card application in tandem with implementation of a consolidated ERP.  The solution will result in a single process for cardholder controls and management reporting regardless of country or issuing bank.
• Catherine S. Ennis, CPA, Assistant Treasurer, The Stanley Works 
• Janice  Dowiak, Senior Product Manager, Disbursements, BNY Mellon