Track: Risk Management

A Strategic Approach to E-commerce Risk Management - Three Things You Need to Know

Tuesday, October 21, 2008
8:30 a.m. - 9:30 a.m.
Room: 408 B

This session covers the three most important things for e-commerce risk management: make the best decisions to prevent fraud; use authentication to discriminate between valued and fraudulent customers; and constantly monitor your systems to keep your risks under control.

Speakers:

• David Poe
  Senior Director
  Edgar, Dunn & Company

• Prasanna Deshmukh
  Director, Information Technology
  Cisco Systems, Inc.

Objectives

• Accurately assess the electronic payment fraud risk associated with any new product, service, or line of business
• Establish a dashboard to manage relevant indicators of e-commerce payment risk and warn of emerging fraud trends
• Reduce total fraud costs by finding balance between fraud, customer experience, and internal investment
• Develop a risk strategy that incorporates process, policy, systems, and organization design to work across the enterprise

Pre-Requisites

• Interest in management of transaction fraud risk in an e-commerce environment

Take-Aways

• Attributes of emerging organized crime schemes that pose the greatest risk to ecommerce businesses
• Dashboard report samples

CPA Field of Study: MAS