Track: Payment Systems

Electronic Check: Considerations, Pitfalls and Lessons Learned from a Successful Roll-Out

Monday, October 20, 2008
4:00 p.m. - 5:30 p.m.
Room: 515 A

What are the features, cost factors, benefits, and pitfalls to consider with an electronic check implementation? This session will outline the steps retailers should consider when implementing electronic check across their store footprint. We will discuss the importance of cross-divisional teamwork, compare various processing methods, and learn how to align solution needs with company goals. The speakers will share lessons learned, including unexpected challenges and surprises, from an enterprise-wide roll-out.

Speakers:

• Delores E. Ratliff, CTP
  Manager, Bank Negotiation Initiatives
  Target Corporation

• Amy Gutierrez
  Business Development
  Elavon

Objectives

• Learn about the various factors to consider when implementing electronic check
• Learn the importance of coordination with stakeholders from various teams: finance, technology & operations
• Anticipate the "gotchas" of exception handling and returned items management to ensure processes are in place
• Understand how to capture information for a detailed ROI analysis that looks at the entire check acceptance process and related costs

Pre-Requisites

• An interest in retail implementation factors for electronic check acceptance

Take-Aways

• Electronic Check Service Value Matrix: Outlines features, benefits and pitfalls to consider when evaluating electronic check solutions

CPA Field of Study: MAS