Track: Career Development

Personal Accountability and the QBQ!

Tuesday, October 21, 2008
10:30 a.m. - 12:00 p.m.
Room: 515 A

The QBQ concept and method for practicing personal accountability developed as a result of John G. Miller?s 10,000 hours invested over many years in hands-on leadership, sales, change and team training inside hundreds of organizations. We have all heard the griping: Who dropped the ball? Why can?t they communicate better? When is that department going to do its job right? In every organization there is blame, complaining and procrastination. John Miller and the QBQ concept provide practical tools rooted in real-life application and common sense that help people eliminate these dangerous traps and improve their lives. A book signing at the AFP Bookstore, Booth 425, will follow the session.

Speakers:

• John G. Miller
  Founder
  QBQ! Inc.

Objectives

• Understand the very foundational traits that make strong leaders
• Learn how to improve customer service and workplace collegiality

Pre-Requisites

None

Take-Aways

None

CPA Field of Study: PD