CTP Frequently Asked Questions: Taking the Exam

• What is the deadline to cancel my appointment with the testing center to ensure that I do not incur the $75 "no show" penalty?
• I passed the exam. When will I receive my certificate?
• I took the exam and did not pass. How do I re-register?
• I previously cancelled my exam registration and was refunded my exam fees. Do I have to submit a full exam application and fees to re-apply?
• Why should I schedule my exam appointment in the early part of the exam window rather than the latter part of the window?
• Can I take the exam more than once in a testing window?
• How many times can I retake the exam?
• How much will I be refunded if submitting a cancellation request by the deadline?
• What is the deadline to submit a cancellation request and receive a refund?
• What is the deadline to submit a transfer or deferral request?
• I cannot sit for the upcoming testing window but I have already transferred or deferred my registration once. How do I register for a later testing window?
• I have recently changed employers or moved. Who do I need to contact to ensure that I receive my testing information?
• Can I schedule a testing appointment directly with AFP?
• How close does my ATT have to match the identification I present at the testing center?
• I've registered for the exam. How do I make a testing appointment?
• I registered for a testing window but did not sit for the exam or cancel, defer or transfer my registration with AFP by the indicated deadline. How do I re-register for an upcoming exam?
• What is the passing score for the exam?
• What is the difference between a transfer and a deferral?
• Am I assigned a testing date/time or can I select one on my own?
• I cannot take the exam in my registered testing window. How do I move my registration so I can sit in a later testing window?

A:	If you cannot make your appointment or you are submitting a transfer or deferral request to move your exam to the next testing window, your exam appointment must be cancelled with PearsonVUE at least 24 hours prior to the scheduled appointment.

A:	Certificates for successful exam candidates are issued approximately 4-6 weeks after the candidate sits for the exam.

A:	You can re-register for an upcoming testing window by submitting a Reexamination Registration Form and remitting the $300 reexamination fee. View the registration form.

A:

Yes. If you cancelled your first exam registration and received a refund, you are required to submit the full application and remit the full exam fees. If you cancelled a reexamination registration and received a refund, you are only required to submit the Reexamination Registration Form and the remit the $300 reexamination fee.

A:

When scheduling your appointment, you should consider a date early in the window rather than the last week of the window.  Should an unexpected job or personal responsibility require you to cancel your appointment to test early in the window, you will have more flexibility when rescheduling your appointment.  Candidates who have appointments late in the testing window are frequently required to pay the Transfer fee and move their eligibility to the next testing window when they find that no last minute appointments are available during their current testing window.  Note:  Candidates are entitled to one transfer per new or re-exam application, so please use your transfer wisely.

A:	No. Exam candidates are allowed to take the exam only once during their scheduled testing window. To retake the exam, you are required to submit a Reexamination Registration Form for the next testing window.

A:	AFP does not limit the number of times an exam candidate can retake the exam.

A:	New applicants are refunded the exam fee portion of their exam registration. Any application or membership fees are non-refundable. Re-examinees are refunded the full reexamination fee, minus a $100 processing fee.

A:	To receive a refund, cancellation requests must be submitted to AFP by the cancellation deadline outlined in the Candidate Information Bulletin.

A:	Requests to transfer or defer your exam must be submitted to AFP with any applicable fees by the last day of your registered testing window.

A:	If you have previously used a transfer or deferral request to move your exam to your current testing window, you are required to submit a Reexamination Registration Form and remit the $300 reexamination fee to register for a later testing window.

A:	Please make certain to inform AFP of any address or contact information changes. Updates can be submitted to AFP by email at CTP@AFPonline.org or by calling 301.907.2862.

A:	No. Testing appointments can only be made through PearsonVUE, either by phone or through their Web site.

A:	Your last name should match exactly. Commonly accepted variations on first and middle names will be accepted. Middle initials are also acceptable. A complete list will be on your ATT letter from AFP.

A:	Approximately 2-4 weeks after submitting your application you will electronically receive an eligibility letter including your Authorization to Test (ATT) from AFP. Your ATT will include information needed to schedule an appointment.

A:	You would be required to submit a Reexamination Registration Form and remit the $300 re-examination fee to re-register for an upcoming testing window.

A:

The exam is based on a scaled score. In this case, each question is worth one point. Your raw score is converted through a statistical formula, revealing a scaled score. Therefore, we cannot indicate an exact number or percentage of questions that need to be answered correctly to pass the exam. As there is no penalty for incorrect answers, we recommend trying to answer each question to the best of your ability.

A:	Deferral requests are submitted by exam candidates who have a medical and/or family emergency which prevents them from studying for or taking the exam. All other candidates are required to submit a transfer request and remit the $125 transfer fee.

A:

Exam candidates have the option of scheduling an exam appointment for any day during the 60-day testing window. Scheduling is limited only by the availability at the requested testing center. To ensure that you can schedule a day and time that works best for you, make certain to schedule an appointment immediately after receiving your Authorization to Test (ATT).

A:

A transfer or deferral request must be submitted to AFP to move your exam registration. Only one transfer or deferral will be accepted per candidate. Candidates submitting a transfer or deferral request will be moved to the next testing window only. If you have already scheduled a testing appointment, you must also contact the testing center and cancel your test date with 48 hours notice. Download the Transfer form | Download the Deferral form