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Wal-Mart's Simplified Pricing
How the retail giant worked with its banks to innovate on pricing and eliminate statement analysis
Ten years ago, Wal-Mart faced a problem familiar to many retailers. Bank fees -- and even the terminology used to explain those fees -- varied across the company's 1,500 banking relationships. In part, it meant maintaining a team that would exhaustively analyze statements to ensure that Wal-Mart was paying what it had agreed to pay. Then, when that team spotted a problem, it meant initiating a recovery process because Wal-Mart?s banks automatically debited the fees.
Today, Wal-Mart has no statement analysis team. And it generates its own fee payments to banks. That is because the company's finance executives have worked with their bankers to eliminate an old problem with a creative new solution.